News & Insights

By Serena Bowen, Digital Marketing Manager / Strong communication skills are paramount in the world of financial advising. But listening goes beyond simply hearing what your clients say. It’s about truly understanding their needs, goals, and anxieties. Mastering the art of listening allows you to build deeper relationships, provide exceptional service, and ultimately grow your firm. Here are some key conversational techniques that will elevate your listening...

By Jules Galbraith, Manager of Advisor Experience / In today’s fast-paced business world, optimizing operational efficiency is crucial for staying ahead of the curve. At Private Advisor Group, like many others, we’re constantly seeking ways to streamline processes, leverage automation, and maintain a lean structure to eliminate wasteful practices. But where do you begin? The answer lies in involving your staff in the conversation. Understanding their working life...

By James Sullivan, Managing Director, Advisor Advocacy & Technology / Next-generation financial advisors, often in their 20s and 30s, are bringing fresh perspectives, technological savvy, and an innate understanding of their peers’ financial needs. As the industry evolves, recruiting and mentoring young professionals is not only beneficial, but essential for the future of our profession. This evolution is not without its challenges, including navigating the independent space and overcoming presumptions...